Terms of Service
Last Updated: May 23, 2025
1. Acceptance of Terms
These Terms apply to all users of Floatpoint’s game hosting services. By signing up or using our GSP offering, you agree to comply with and be bound by these Terms.
2. Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting and the “Last Updated” date will be revised.
3. Eligibility
You must be at least 13 years old. If under 18, parental consent may be required by law.
4. Use of Services
4.1. Acceptable Use
No unlawful activities, malware, phishing, spam, or IP infringement.
4.2. Fair Use Policy
Resource allocations follow your chosen plan. Excessive or abusive use may be limited, billed extra, or require proof of need.
5. Account Management
Keep your credentials safe. Notify us immediately of any unauthorized access.
6. Payment Terms
6.1. Refund Policy
Full refund if cancelled within 48 hours of signup.
6.2. Non-Payment Policy
Two-day grace period; suspension on day 3; data kept 14 days; deletion thereafter.
6.3. Pause Policy
Pay 7.5% of monthly fee to pause; data retained, servers off.
6.4. Cancellation Policy
Cancel anytime before next cycle; services run until period’s end.
7. Support Policy
We cover network, hardware, control panel, and core game-server issues. Third-party mod and plugin help is best-effort and not guaranteed.
8. Service & Game Requests
8.1. Evaluation
Requests evaluated within 7–14 days, subject to complexity and resources.
8.2. Licensing & Compliance
We only add games that comply with all laws and license terms.
8.3. Prepayment for Complex Additions
For major integrations, a three-month prepayment may be required once live.
8.4. Process
Submit via official support channels with all details. Only account holders may request. We aren’t obligated to accept or implement any request.
9. Termination of Services
9.1. Right to Refuse
We may refuse service to anyone, for any reason.
9.2. Termination for Violations
Immediate termination or suspension upon breach or illegal use.
10. Intellectual Property
All Floatpoint GSP content, branding, and software are our property. Your data and game assets remain yours.
11. Liability & Indemnity
11.1. Limitation of Liability
No liability for indirect, incidental, special, or consequential damages.
11.2. Indemnification
You agree to indemnify Floatpoint for claims arising from your use or violations.
12. Governing Law
Governed by Texas law; disputes in Texas courts.